Discount codes are sent to your email and/or text messages if you are subscribed to our newsletters.You may subscribe to our email and text messaging to get the codes. There is a subscription box at the bottom of every page on our site.
The Silverts Catalog is going green! Please visit this page to see the latest edition.
If you are having issues with gift certificates not being in stock, check that you are on the right page.
Unfortunately, we do not have a physical store. All orders are completed through our website and by telephone. We have a flexible return policy if there are any issues with the order. Our distribution center is in Groveport, Ohio.
To decide on the right size fit for you, please follow the size chart on our website. You can also view the size chart by clicking "View Size Chart" on the product's page. If you end up ordering the wrong size, don't worry, you can easily return it t
For the $25 Gift Card, it takes 8-10 business days to process after receiving the photo.
The length of our specials varies. Stay in the loop and receive notice of the last day of a sale by subscribing to our emails. You can sign up by scrolling to the bottom of the site, and entering your email in the subscription bar.
Regarding the use of PayPal or alternate payment methods, our payment options are: Visa, MC, Discover, and Amex. Billing is only applicable for nursing home accounts based on an existing agreement in place.
You will not be charged duty as it's a standard shipping charge based on your choice of shipping preference (Regular or Rush). There will be no additional fees to your order.
Our customers have to pay for shipping as part of our company's policy. Our shipping charges are reasonable considering the orders are being shipped from Ohio. In the USA, shipping is free for orders over $75. Please see this page for more info about
Payment can only be completed by credit card (Visa, MC, Discover, Amex). Billing is only applicable for nursing home accounts based on an existing agreement in place.
As of November 2024, Silverts has changed ownership. We are now 100% Canadian-owned, and we understand that some of you may have concerns after our previous U.S. ownership. Here’s what you need to know:. Same Team, Same Service: We’re the same team y
Yes, we do have a French speaking agent. Please contact Lyne at [email protected]
If you receive the error message regarding Quantity Not Available when adding to your cart, make sure to check that the size and color of the item match before determining if it is really out of stock. Please note that when a product runs out of stoc
If you were expecting a promo code after ordering but did not receive it, make sure you opt-in to receive promotional communications from Silverts when checking out. You can try to opt-in again by signing up for our newsletters. Also make sure to che
While we work to ensure that ordering from our website is as seamless as possible, we understand that you might encounter some errors during the checkout process. Here are some things to double-check:. Please note that when a product runs out of stoc
Silverts has a dedicated website for Canadian customers. You can determine if you're on the Canadian site the following ways: 1. If you see /ca after silverts.com (silverts.com/ca)2. Prices on products will show the currency code CAD next to them 3.
You will receive an email confirmation and you will also see the order confirmation on the page after it's successful. Using an incorrect email address means the confirmation will not arrive.
Promo codes come in from email and text messages - please check the fine print: For example the 10% promotion might only apply to orders over $100, or the coupon has expired.
At the moment we only ship to the US and Canada. Orders to Alaska, Puerto Rico and Hawaii incur an extra shipping fee. We do not ship internationally outside of these regions. For more information, visit this page.
To unsubscribe from emails, click the Unsubscribe link at the bottom of the last email you received from us. As for the text messages, you may reply with the word STOP to the last text you received.For further assistance, please contact us.
You can adjust the quantity and remove any item in your cart. The cart icon is at the top right of every page. Picked the wrong size/color?. If you notice any problems during the checkout process, you can correct them from the cart, then resume by cl
Browsing our online selection. On every page, there is a product search bar in the top right corner. You can use this to search for any product by keyword or product number. If you already know the product number, type it in the search bar to jump ri
No, Silverts does not require anyone to set up an account for online shopping. While our accounts offer benefits like making purchases easier and tracking orders, non-members are free to browse, choose, and buy products from our website. We value you
Do you work at a nursing home, long term care facility, old age home, retirement home, or other residence for seniors or people with disabilities? Looking to make your residents' lives easier for them and their families? A nursing home account may be
Yes, we are excited to launch our Black Friday/Cyber Monday promotions on Monday, November 25th. Sign up here and be the first to know when the sale begins!