Starting Monday, January 20th, our regular shipping fees will increase from $9.95 CAD to $16.95 CAD. This update will allow us to continue providing you with high-quality adaptive wear. We appreciate your understanding and continued partnership. If y
Rush shipping is temporarily unavailable for some destinations until we can ensure timely delivery. If you don't see the option to select rush shipping at checkout, that means it's not available yet, but will be soon. We thank you for your patience.
Occasionally packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us, it will be treated as a return. Our carriers will attempt to deliver your package, but may require pickup if this delivery fails. If t
If your tracking information shows that your package was delivered, but you can't find it within 36 hours of expected delivery:. Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail. Wait 36 hours - in
Expecting your order to arrive and it hasn't yet?Delivery estimates provided during checkout are based on adding our internal processing time for in stock orders plus the delivery time provided by our carriers. This transit time is calculated using b